So I went out this weekend and shot my new Ruger American .308. It kicked more than other .308's I've shot. I kept hearing how great the stock recoil pad is so I took it off. Turns out the store where I got it apparently swapped it out for a broken one from another customer. The screws weren't in tight and it was cracked inside. It wasn't a factory defect. Someone tried to fix it with some kind of resin epoxy. I skipped the store and contacted Ruger Monday morning. Spoke to an actual person and she said not to worry, they saw where I registered the gun with them and would send a new one out. Fast forward to tonight and the mail man knocks on my door and hands me 2 packages. They didn't send me a new pad, they sent a whole new stock and pad together. They also sent me a cheek pad as well all totally free.
Now that's good customer service. They just made a customer for life.
I need a good scope now. Redfield Revolution 3x9 40 accu-range I think.
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