Buyer/Seller Feedback Etiquette - Yamaha R1 Forum: YZF-R1 Forums

Buyer/Seller Feedback Rate members you bought, sold or traded parts with.

LinkBack Thread Tools Display Modes
post #1 of 4 (permalink) Old 12-04-2011, 11:24 PM Thread Starter
The Lead Farmer
Meister37's Avatar
Join Date: Sep 2008
Location: Indy area
Posts: 25,386
Arrow Buyer/Seller Feedback Etiquette

After seeing a few Buyer/Seller feedback threads go south extremely quickly, I thought it might be best to post a thread dedicated on the expectations of the community in regard to feedback given. A few points to think about before you decide to post a negative feedback. Remember, being a difficult buyer will make you less able to scoop good deals here. Everyone wants this place to run smoothly, do your part!

1. Have you contacted the seller and allowed them ample time to respond? In a situation where there is an issue, I would allow at least 48 and more like 72 hours to pass before you take punitive action.

2. Did you allow the other party the chance to make it right? Unless you give the other party the opportunity to make it right, they can't remedy the situation.

3. Did you do your due diligence? Go back through all your correspondence to ensure you didn't miss something. This includes all PM's, texts and the original ad. Something as small as a transposed number or letter could prove disastrous in an online purchase.

4. Are your expectations too high? Are you expecting next day shipping for the price of UPS ground? Many times the seller will send a product USPS which can be either the fastest or slowest method known to man.

5. Do your homework in regard to customs and importation if the items are crossing a border. Several issues here have been due to the item getting caught up in customs for a considerable time.

6. Play nice. Being a total ass and calling someone out without hearing their side is guaranteed to sour the deal. You will get much better results with a serious chat over PM than you will after you post a negative feedback.

7. Feedback is serious, take it seriously. There are a bunch of good guys on here and some bad seeds do pop up every once in a long while. People's reputations are at stake in this thread. I know it's only a forum to some of you, but to many this is a second home. Their reputation means more to them than the 30 dollar part you bought from them. Allow them to make it right before you blast them.

8. Are you justified in posting poor feedback or do you have buyers remorse? If you entered into the deal and later found it not to be as good as you thought, That's not a reason to call someone out. Posting erroneous information will get you banned- Recent events have proven that. As will being a general asshat.

9. There are members here from all over the world. Ripping someone off might end up with a knock at your door. Use caution if your intentions here aren't noble.

10. If you paid with PayPal, you are covered. Most times the seller and buyer are both covered in case of fraud.

Originally Posted by Fikays View Post
Kirk is a total dick.
To view links or images in signatures your post count must be 1 or greater. You currently have 0 posts.

To view links or images in signatures your post count must be 1 or greater. You currently have 0 posts.

To view links or images in signatures your post count must be 1 or greater. You currently have 0 posts.
Meister37 is offline  
Sponsored Links
post #2 of 4 (permalink) Old 12-05-2011, 01:27 AM
Not every man really lives
easbaysav's Avatar
Join Date: Apr 2007
Location: Yamato, Japan
Posts: 3,254
Good write up on the 10 General Orders to buyer/seller etiquette.

Luckily, I haven't had any disputes on either end where negative feedback was necessary. Two main things I expect is good communication and good shipping/handling.

*Communication expected from a seller - Be prompt as possible with return messages via whatever method chosen. Give tracking number on date promised, or notify buyer why it's taking longer than expected to ship item. Sometimes item gets shipped, but the seller forgets to give the buyer tracking info. After 2-3 days or more the buyer begins to worry.

*Shipping/handling expected from a seller - Send the item as you would wish it to be received as if it were your own. If sending USPS at least get Delivery Confirmation ($0.70 I believe) so item can be tracked. Sometimes item is packaged in the cheapest way possible - box is old and easily crushed, box is too small for item, not enough packing material (peanuts, newspapers, etc.), or item put in a shipping envelope rather than a box, and things of that nature.

*Okay, a third concern is to be honest and descriptive in the details of the OP. Save the buyer from any surprises. What you see is what you get, but sometimes flaws can't be seen in pictures. One person's idea of excellent is different from another's.

To me those are expectations for a smooth transaction. Reasons for negative feedback would result from item never received, item not as described, item took weeks to ship with poor communication (if any), or nothing is done by the seller to fix the issue. Paypal will cover two of those and the others are for the seller to play his/her part.

Mors certa, vita incerta.
easbaysav is offline  
post #3 of 4 (permalink) Old 12-05-2011, 03:31 AM
Life: Comedy or Tragedy?
fjorn's Avatar
Join Date: Mar 2003
Location: Da Northland. Yah.
Posts: 37,597
Good points from both of you. I've bought and sold many items here, other forums and on eBay and have only had one negative incident.

Two key things how I look at it:

1) Sales and purchases are reflective of the person. Both in whom they were before, and whom they are after. If they're a douchenozzle in their interactions on the forum, they most likely will be in a transaction. Therefore, be selective of whom you buy from or sell to. If you don't know, decide whether the possible hassle of a sale gone wrong is worth it.

2) Treat others as you'd want to be treated. Everything from well documented description of the item (including good, clear pictures), to communications both during and after the transaction and packaging. Remember, the transaction is a reflection of whom you are.

In today's economy, it's becoming far too common where people seem willing to rip off another. I'm seeing this all over the place: ebay, Craigslist, some forums, etc.

Caveat emptor.

To view links or images in signatures your post count must be 1 or greater. You currently have 0 posts.
  • RIP to our fallen brothers. You will all be missed and remembered:
    • crazyclimbr - March 4, 2007
    • Gawarrior - June 25, 2008
    • bandrews - October 9, 2011
fjorn is offline  
post #4 of 4 (permalink) Old 12-05-2011, 06:12 PM
I'm the happy go lucky mod!
Kevap's Avatar
Join Date: May 2003
Location: Farmington, MI
Posts: 22,087
I made this a sticky... if you have something to add that is on the topic of feedback etiquette please feel free to post it up.


Marketplace Moderator

To view links or images in signatures your post count must be 1 or greater. You currently have 0 posts.

sig pic courtesy of THE GODFATHER!

Greenstreak quote from Barber... "Woah... I have a log in my ass!"
To view links or images in signatures your post count must be 1 or greater. You currently have 0 posts.


Godspeed to my fallen brothers - elviswarrior, Gawarrior, Vman1300
To view links or images in signatures your post count must be 1 or greater. You currently have 0 posts.

Kevap is offline  
Sponsored Links

Quick Reply

Register Now

In order to be able to post messages on the Yamaha R1 Forum: YZF-R1 Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Please enter a password for your user account. Note that passwords are case-sensitive.


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:


Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode

Similar Threads
Thread Thread Starter Forum Replies Last Post
Buyer Feedback fast shelby Off Topic Talk 2 05-12-2009 03:22 PM
Buyer/Seller Feedback section. Everyone read please. LsilverR1 General Motorcycle Discussions 14 01-09-2008 05:31 PM
Buyer/Seller Feedback Anubis Off Topic Talk 39 01-17-2007 06:07 PM
Suggestion about buyer/seller feedback young R1-forum Site Help and Suggestions 2 05-27-2003 02:57 PM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

For the best viewing experience please update your browser to Google Chrome