: Amsoil order
travlnman 03-18-2008, 06:30 PM I ordered Amsoil MCF 10w40 for my '04 R1 over 3 weeks ago. I was told it shipped on the 6th of March, but still nothing. Even my request for a tracking number was ignored. Anyone else had this problem??? :rant
If I hear nothing by Friday the 21st, I will be calling my card company, and getting my money back. It's riding weather here in 'Bama, don't want to sit around waiting for oil. Maybe I should have stuck with Mobil 1 MXT 10w40. Sorry about the rant, just frustrated when customer service goes to crap.
Btw, anyone have some specific (non-Fram) oil filter brands and numbers I could use? The stealership wants $16 for the Yammy filter.:confused:
Thanks in advance, and again, forgive the griping.
fiveoh 03-18-2008, 07:26 PM Never had a problem. Almost every order comes the day after, the rest one day more.
travlnman 03-18-2008, 07:50 PM Perhaps my mistake was letting it come by regular ground and not next or 2nd day. Maybe some of the Amsoil reps around here can give me a hand. Order number 657452.
CosmoK 03-19-2008, 03:55 AM IMHO, I would never order any type of fluid. If you have access to Mobil MXT4 at a local store, why wait for Amsoil? No offense to them, but it is not gold. Mobil 1 is just as good(and so is just about any other synthetic motorcycle oil-Motul, Silkolene, Repsol etc.) and you can pick it up and change your oil and be done with it. Amsoil's whole process is a pain in the $ss and I simply don't see the point unless you are in the middle of nowhere and don't have access to other synthetics. Go buy the Mobil and get your money back.
krisnet55 03-19-2008, 04:06 AM Never had a problem with them. The only thing I can say is that the first time I ordered oil from them the first time it took pretty long, like about 5 business days. But the other orders after that take 2 at most 3 days. I think they have various outlets where they ship it from and maybe the one closest to your location was out or something.
As far as filters I use stock filters. I really dont care because I change them every 2000 miles. The actual brand is http://www.hiflofiltro.com/ but I dont think they sell them on their website. I order mine for about $5 bucks each from superbikesupply.com <<<<<< give them a call, best prices for everything.
krisnet55 03-19-2008, 04:13 AM I also heard thet Mobil oil is for cars ( not sure about the one your mentioning) and that there is some chemical component in it that may damage your clutch (especially slipper clutch) in the long run. I dont know if this is BS or not. They also said that with Amsoil this will not happen because its made specifically for motorcycles. Again I dont really know if this is BS, this is what I heard. I preferred to be on the safe side and went with Amsoil
fiveoh 03-19-2008, 04:37 AM IMHO, I would never order any type of fluid. If you have access to Mobil MXT4 at a local store, why wait for Amsoil? No offense to them, but it is not gold. Mobil 1 is just as good(and so is just about any other synthetic motorcycle oil-Motul, Silkolene, Repsol etc.) and you can pick it up and change your oil and be done with it. Amsoil's whole process is a pain in the $ss and I simply don't see the point unless you are in the middle of nowhere and don't have access to other synthetics. Go buy the Mobil and get your money back.
All synthetics are not equal. :fact
Mobil 1 is close, but not quite.
Why would you want to take a drive to buy some overpriced $12/qt Motul when you could plan ahead and have a better oil delivered to your door for less money?
Here's a novel idea order enough for a couple changes and you are ready to go whenever...
CosmoK 03-19-2008, 01:07 PM In the world of street/ 2 or 3 track day a year riding, the top brand synthetics are good enough for 99.9% of riders on this forum if changed at regular specified intervals. I know guys who use Yamalube for 20-30k on their bikes with no problems. Proper filters and change intervals are far more important than ultra small spec differentials between major synthetic brands. The difference between these oils is minute and has no real world difference for the average rider's machine. I agree Silkolene and Motul for example are priced very high. But Mobil MXT4 is $7.99 a quart here in PA at AutoZone and I don't have to pay shipping or wait for UPS or an Amsoil dealer. If it was more accessible, I might order it, & I certainly agree it is top notch oil, but for this gent, I feel if he has access to Mobil 1 MXT4, then IMO he should go that route.
travlnman 03-19-2008, 03:52 PM Actually went one better, but I won't stir that pot. This post wasn't about which oil is better, but more about the fact that I did not get what I already paid for, and I am getting no help from the company from which I ordered the product. I have used the aforementioned Mobil one for 8 yrs on my SV 650 with good results. I simply wanted to try this oil once to see if there was any advantage (i.e. shifting, smoothness,temp,whatever) if not, then it's back to the old standard. The oil has already been changed, at $10 a gallon, if I have good results with this, its sayonara to all the "special" oils altogether. You could visit bobistheoilguy.com and look at their used oil analysis for motorcycles in their forum, and figure out what I am talking about. I'm not into debates, just wanted to rant a little. Have fun.
PARKER10 03-19-2008, 06:48 PM Never had a problem either, my order came quick. The filters and brake fluid came from 2 different places so they arrived at different times, but still quick.
aaron_mahnken 03-19-2008, 09:07 PM I've always gotten a shipping number by email when I order. A delay could be, the closest warehouse was out, so it was backordered and you're simply waiting on that. Happens once in awhile but not to often.
You will notice that shifting is smother. I've gone 3 years on the same oil doing the analysis. When I get to the 3rd year mark again I'll test it and see if I can go four years. This time I won't drop the drain plug.
Racer Dude 03-19-2008, 10:04 PM I've gone 3 years on the same oil doing the analysis. When I get to the 3rd year mark again I'll test it and see if I can go four years. This time I won't drop the drain plug.
You've been using the same fluid/oil for three years http://img.photobucket.com/albums/v224/tsarkes/emoticons/thinker.gif
How many miles have you gone in three years?
Phloyd 03-20-2008, 06:52 PM wow 3 years with no oil change, did you at least change the filter.
CosmoK 03-20-2008, 07:00 PM What exactly are you trying to analyse? An oil change is about $40. Who cares about changing oil once or twice a season.
aaron_mahnken 03-20-2008, 09:18 PM Yes changed the filter every year. The point of doing the analysis is to find out how often I do need to change it and not blindly changing it. So if I find out I only need to change it once every 6 years then I won't be spending the money on an analysis or 4 qts of oil every year. Besides the analysis doesn't hurt, did it on my wifes car to find out that there was trace amounts of coolant in the oil. Got that problem fixed before it even became an issue.
I do a little more than 6k miles a year, which included track days. My commutes to work are very short, have thought about getting a 10 speed, but the streets I'd have to take just don't have shoulders and I don't trust people to not hit me.
CosmoK 03-21-2008, 10:14 AM I gotcha! I too am fearful of our wonderful PA roads w/o shoulders on my Bianchi.
travlnman 03-22-2008, 07:49 PM Just to update. I was finally contacted by Amsoil Corporate to tell me that my address did not exist ( they typed it in wrong on the label for shipping). They are re-shipping the order.
I never received a shipping confirmation or a tracking number, but they swear I will this time, guess what nothing yet. I will remain silent until this coming Friday, if nothing, I will cancel the order. I have ordered their products before, many moons ago, with no problem. It is just amazing that a company of their size is not more professional about their way of doing things. The last e-mail I received from them even had a hint of sarcasm to it, if that is possible via e-mail, but oh well. Thanks for the chance to rant, and ride safe!
CosmoK 03-30-2008, 06:11 PM Well, I hope you finally get your order. That is simply to much headache for me for something I can pick up around the corner. Hard to believe after all that they would have the audacity to add a little sarcasm to the situation.
Phloyd 03-30-2008, 07:57 PM 02R1guy and I just placed an order and got it within three days. Great shipping and quick as hell, there had to be some sort of major screw up for you guy, too bad. It did cost another 10 spot for shipping, I would rather just go and pick it up at a local dealer to save another few beans.....
I'd order from them again if I can find a local dealer though.....
travlnman 04-07-2008, 02:16 PM Yep, it finally came in, after more than a month of waiting. I changed it out this past weekend, and rode on Sunday. Seems fine, but I will reserve judgement until we get into those Alabama summers, and see how it does with temp, and shifting when it's really hot. I'm just too low hassle I guess. I really would rather just go pick it up, but I do not have a local place that carries it, and my local dealer guy has to order it just like me. Alls well that ends well, see you in the twisties.
fiveoh 04-07-2008, 03:13 PM Well, no matter what went wrong a whole month is unacceptable. Speaking from experience I haven't had a single problem. If you like the oil just order some and keep it on hand. In bikes it always improved the quality of the shifting for me.
Phloyd 04-07-2008, 04:31 PM Alls well that ends well, see you in the twisties.
Ok man, i just gotta....:flex:
Dont you mean Oils well that ends well.....:crash
Wa-wa-waaaaaaa:lol
travlnman 04-08-2008, 07:07 AM Very nicely put, and you are correct. I never intend to crucify anyone, we all make mistakes. It was the total lack of response to my inquiries that really floored me. But hey, live and learn. The oil seems to work well so far, but I will wait and see. Now to really put fuel on the oil debate fire, how about that Shell Rotella T ??????????
Amsoil Dealer Group 04-14-2008, 05:16 PM Very nicely put, and you are correct. I never intend to crucify anyone, we all make mistakes. It was the total lack of response to my inquiries that really floored me. But hey, live and learn. The oil seems to work well so far, but I will wait and see. Now to really put fuel on the oil debate fire, how about that Shell Rotella T ??????????
I can tell by the order number, you went to the corporate website and placed your order over the internet.
This is by no means an excuse..... The Internet orders are all handled by hand right now, they are working on tying it into the main system but is not done yet.. Not only that, you paid full retail by going to the corporate site.
There is no way to get around a Dealer with AMSOIL, which many people think they are doing by "Buying Direct". You are just indisciminently attatched to a Dealer that gets paid for nothing. No-one in our Dealer Group would have been able to do much except tell you if you want to "Buy Direct" use AMSOIL's Toll Free Order Number and you will receive a trackable Order #.
Things happen though. We are all human and make mistakes.. You didn't make a mistake, you unknowingly used a part of the system that many Dealers avoid for now... Learned from experience.
There are over 20 Dealers in our Group and a Different one will come up on our banner when you click on it, but you need to refresh the page to get a different one.
Sorry for your inconvenience, but if you go through a Dealer next time, they usually will know the proper way and person to contact is something goes awry.
Bob S.
ADG
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