KryptonBulbs.com STOLE MY MONEY - DO NOT BUY FROM THIS SITE : Yamaha R1 Forum
» Insurance
» Yamaha R1 Prices
» Sponsors

Appearance & Mods Looks is important. Ask here for help on, flushmounts, undertails, bodywork, exhaust models etc

Reply
 
Thread Tools Display Modes
Old 12-06-2012, 08:33 AM   #1
greenc51
I eat my Night Rod
 
Join Date: Jul 2012
Bikes: 05 Ninja 500 SOLD - 04 CBRF4i SOLD - 07 R6 SOLD - 04 Vulcan 800 bobber SOLD - 06 R1 SOLD - 2009 Night Rod Special =)
Location: Atlanta, GA
Posts: 538
KryptonBulbs.com STOLE MY MONEY - DO NOT BUY FROM THIS SITE

Hi All

Just wanted to share my experience and maybe get some advice...
On September 26, 2012 I placed an order for a HID kit and a couple auxiliary bulbs from kryptonbulbs.com for a total of $65. $60 for the merchandise and $5 for shipping...despite the home page advertising FREE shipping, I let it slide. The money was taken out of my account immediately. I contacted the owner through the Contact Us portion of the site on 10/24 asking about the status of my order and letting him know that I would file a BBB report if I did not hear back.

I filed the BBB on 10/26 and 30 days later it was closed due to non-response from the business. My question is WTF do I do now? At this point, I just want my money back.

The way I see it, I have a few options:

-Write to the Office of the Attorney General about the business.
-File a police report
-Call my bank and see if they can credit my money (I used a visa check card)
-Call a lawyer (I have unlimited access to a prepaid lawyer program through my job since a fee for it is taken out for it every pay period)
-Orrrr....suggestions?
__________________
Quote:
Originally Posted by DerrickWade View Post
My advice would be to spend a few hours washing and waxing. Make it shine like a diamond in a goats ass.
greenc51 is online now   Reply With Quote
Sponsored Links
Advertisement
 
Old 12-06-2012, 08:58 AM   #2
Flexxx
*Insert Witty Phrase Here*
 
Flexxx's Avatar
 
Join Date: Jun 2011
Bikes: A couple 09 R1's, 07 zx6r(sold), 05 R6(sold), 03 R1(sold)
Location: Nashville, NC
Posts: 3,460
I do a lot of online buying and selling. I have run into this exact problem. Your bank SHOULD handle this for you, especially since you already have proof(via the BBB) that the seller is uncooperative and unresponsive.

When it happened to me, I simply told my banker what happened, she then gave me a couple forms to fill out explaining the situation, and I immediately got my money credited back. The case was then sent to be reviewed by cooperate to confirm the information I gave, and once that was done, the case was settled and I kept my money.
__________________
SAVE A HORSE, RIDE A CROSSPLANE


NC STATE LEAD
R1-016 VENOM SQUADRON JOIN HERE


My 09 R1 Build


My Crossplane-Powered 37 Legends Car Build


Flexxx is offline   Reply With Quote
Old 12-06-2012, 08:58 AM   #3
Racer Dude
I eat my R1
 
Racer Dude's Avatar
 
Join Date: Jun 2006
Bikes: 00 R1
Location: The Ghey Area
Posts: 4,714


Your bank should offer you protection. The fact that they did not respond to the BBB, that goes against their credibility.

This is an open and shut case





__________________
Bogie is the man, and I should learn not to mess with him
Racer Dude is offline   Reply With Quote
Old 12-06-2012, 09:01 AM   #4
R1nStang
Owner of the color changing R1
 
R1nStang's Avatar
 
Join Date: May 2008
Bikes: 2009 Yamaha R1
Location: Euless, TX
Posts: 15,926
if you have access to the lawyer use it. maybe that will light a fire under joshs ass at KB. ive been wanting to order some HIDs for my whole family for xmas. but dont wanna order thru KB for fear that they will never show up
__________________


R1-015 `Ghostrider` Squadron

Yoshi TRC-D slip-ons, Leo Ypipe, PCV, -1/+1 520 conversion, ECUnleashed with Race Idle.

Quote:
Originally Posted by TheBigO View Post
my anus is just swollen.. Shut it!!!
R1nStang is offline   Reply With Quote
Old 12-06-2012, 09:04 AM   #5
rexmitchell
I am the vanilla gorilla!
 
rexmitchell's Avatar
 
Join Date: Nov 2008
Location: The ATX
Posts: 16,324
Hasn't there been multiple issues with that company I would call the lawyer, screw it, its free. The bank will refund your money though
__________________


You may all go to Hell, and I will go to Texas. - Davy Crockett

Quote:
Originally Posted by Moonlighter View Post
I'd rather be ass-to-ass with Kirk
rexmitchell is offline   Reply With Quote
Old 12-06-2012, 09:10 AM   #6
smalltrack
big tracks scare me
 
smalltrack's Avatar
 
Join Date: Jul 2010
Bikes: 07 R6, 09 R1
Location: NW Chicago suburb
Posts: 8,132
KryptonBulbs has gone down the shitter. Everyone should stay away. I recommend Aggracing. Straight up guy that will ship stuff out SUPER quick.
__________________
smalltrack is offline   Reply With Quote
Old 12-06-2012, 09:11 AM   #7
rexmitchell
I am the vanilla gorilla!
 
rexmitchell's Avatar
 
Join Date: Nov 2008
Location: The ATX
Posts: 16,324
Quote:
Originally Posted by smalltrack View Post
KryptonBulbs has gone down the shitter. Everyone should stay away. I recommend Aggracing. Straight up guy that will ship stuff out SUPER quick.


A good company from Texas
__________________


You may all go to Hell, and I will go to Texas. - Davy Crockett

Quote:
Originally Posted by Moonlighter View Post
I'd rather be ass-to-ass with Kirk
rexmitchell is offline   Reply With Quote
Old 12-06-2012, 09:19 AM   #8
Stonewall
ROWDY
 
Stonewall's Avatar
 
Join Date: Jan 2011
Bikes: 2009 Yamaha R1
Location: Arkansas
Posts: 11,449
Quote:
Originally Posted by rexmitchell View Post


A good company from Texas
O HELL!
__________________
ROWDY
Stonewall is offline   Reply With Quote
Old 12-06-2012, 09:32 AM   #9
smalltrack
big tracks scare me
 
smalltrack's Avatar
 
Join Date: Jul 2010
Bikes: 07 R6, 09 R1
Location: NW Chicago suburb
Posts: 8,132
Quote:
Originally Posted by rexmitchell View Post


A good company from Texas
Justin is top notch.
__________________
smalltrack is offline   Reply With Quote
Old 12-06-2012, 09:35 AM   #10
greenc51
I eat my Night Rod
 
Join Date: Jul 2012
Bikes: 05 Ninja 500 SOLD - 04 CBRF4i SOLD - 07 R6 SOLD - 04 Vulcan 800 bobber SOLD - 06 R1 SOLD - 2009 Night Rod Special =)
Location: Atlanta, GA
Posts: 538
thanks fellas.
I think I will go the lawyer route
__________________
Quote:
Originally Posted by DerrickWade View Post
My advice would be to spend a few hours washing and waxing. Make it shine like a diamond in a goats ass.
greenc51 is online now   Reply With Quote
Old 12-06-2012, 09:51 AM   #11
KMac
SuperModerateur
 
KMac's Avatar
 
Join Date: Apr 2005
Bikes: 1980 Huffy Santa Fe
Location: Huntsvegas
Posts: 43,483
Next time go the credit card route. In fact, go that route EVERY time and this will never be a problem.


Good luck finding a lawyer interested in taking on a $60 case.
__________________
KMac is offline   Reply With Quote
Old 12-06-2012, 09:55 AM   #12
cataclyzm123
I have a big attitude!
 
cataclyzm123's Avatar
 
Join Date: Jan 2009
Bikes: 2013 R1
Location: 818
Posts: 7,300
Contact the Attorney General in NY and report them. File a dispute with your credit card company. Write to them and let them know that you not only expect your money back, you will be adding $100. per hour for the time it takes for you to collect. Their address is: 17100 Elizabeth Dr Holley, NY 14470.
__________________
cataclyzm123 is offline   Reply With Quote
Old 12-06-2012, 09:59 AM   #13
Matt600r
I eat my R1
 
Matt600r's Avatar
 
Join Date: Jun 2003
Bikes: 2008 R1
Location: Wisconsin
Posts: 1,794
I just did a search on Krypton Bulbs here at the forum and there are plenty of threads regarding their bad service, especially with (Josh's) willingness to contact customers back!

I thought I'd go to his site (Even though I've never ordered anything from there before) and send him an E-mail telling him that I really had no questions regarding service, as I have never done service with him. But that I just enjoy E-mailing people who don't E-mail back. I am eagerly awaiting a response!

Matt600r is offline   Reply With Quote
Old 12-06-2012, 10:06 AM   #14
R1nStang
Owner of the color changing R1
 
R1nStang's Avatar
 
Join Date: May 2008
Bikes: 2009 Yamaha R1
Location: Euless, TX
Posts: 15,926
you can try to reach him on FB http://www.facebook.com/saulszee?ref=ts&fref=ts
__________________


R1-015 `Ghostrider` Squadron

Yoshi TRC-D slip-ons, Leo Ypipe, PCV, -1/+1 520 conversion, ECUnleashed with Race Idle.

Quote:
Originally Posted by TheBigO View Post
my anus is just swollen.. Shut it!!!
R1nStang is offline   Reply With Quote
Old 12-06-2012, 10:18 AM   #15
AKDMA
I eat my R1
 
Join Date: May 2012
Bikes: 2011 Raven R1
Location: WNC
Posts: 1,712
Dude's got skills.
http://www.facebook.com/photo.php?fb...type=1&theater
AKDMA is offline   Reply With Quote
Old 12-06-2012, 10:19 AM   #16
rexmitchell
I am the vanilla gorilla!
 
rexmitchell's Avatar
 
Join Date: Nov 2008
Location: The ATX
Posts: 16,324
Quote:
Originally Posted by AKDMA View Post
__________________


You may all go to Hell, and I will go to Texas. - Davy Crockett

Quote:
Originally Posted by Moonlighter View Post
I'd rather be ass-to-ass with Kirk
rexmitchell is offline   Reply With Quote
Old 12-06-2012, 10:23 AM   #17
Matt600r
I eat my R1
 
Matt600r's Avatar
 
Join Date: Jun 2003
Bikes: 2008 R1
Location: Wisconsin
Posts: 1,794
He obviously has time to post on facebook, but not return customer E-mails. I know if I were running a business, talking to friends on facebook would be more important than my livelihood!
Matt600r is offline   Reply With Quote
Old 12-06-2012, 11:22 AM   #18
greenc51
I eat my Night Rod
 
Join Date: Jul 2012
Bikes: 05 Ninja 500 SOLD - 04 CBRF4i SOLD - 07 R6 SOLD - 04 Vulcan 800 bobber SOLD - 06 R1 SOLD - 2009 Night Rod Special =)
Location: Atlanta, GA
Posts: 538
maybe i'll just blow him up on facebook. might be the best choice all around
__________________
Quote:
Originally Posted by DerrickWade View Post
My advice would be to spend a few hours washing and waxing. Make it shine like a diamond in a goats ass.
greenc51 is online now   Reply With Quote
Old 12-06-2012, 11:23 AM   #19
rexmitchell
I am the vanilla gorilla!
 
rexmitchell's Avatar
 
Join Date: Nov 2008
Location: The ATX
Posts: 16,324
Quote:
Originally Posted by greenc51 View Post
maybe i'll just blow him up on facebook. might be the best choice all around
Do it
__________________


You may all go to Hell, and I will go to Texas. - Davy Crockett

Quote:
Originally Posted by Moonlighter View Post
I'd rather be ass-to-ass with Kirk
rexmitchell is offline   Reply With Quote
Old 12-06-2012, 11:45 AM   #20
neihouma
I eat my R1
 
Join Date: Jan 2002
Bikes: 99 R1
Location: Miramar, FL
Posts: 8,544
Quote:
Originally Posted by greenc51 View Post
-Call my bank and see if they can credit my money (I used a visa check card)
Quote:
Originally Posted by KMac View Post
Next time go the credit card route. In fact, go that route EVERY time and this will never be a problem.


Good luck finding a lawyer interested in taking on a $60 case.
I think he used his debit card, so he does have a choice of doing a charge back from failure of being delivered the goods he ordered online...
neihouma is offline   Reply With Quote
Sponsored Links
Advertisement
 
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Powered by vBadvanced CMPS v3.2.2

All times are GMT -7. The time now is 11:16 PM.



Powered by vBulletin®
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Motorcycle News, Videos and Reviews
Honda Grom Forum Harley Davidson Forum Honda 600RR Kawasaki Forum Yamaha R6 Forum Yamaha FZ-09 Forum
1199 Panigale Forum Roadglide Forum Honda CBR1000 Forum Vulcan Forum Yamaha R1 Forum Yamaha R3 Forum
Ducati Monster Forum Harley Forums Honda CBR250R Forum ZX10R Forum Star Raider Forum Yamaha Viking Forum
Suzuki GSXR Forum V-Rod Forums Honda Shadow Forum Kawasaki Motorcycle Forum Star Warrior Forum KTM Duke 390 Forum
SV650 Forum BMW S1000RR Forum Honda Fury Forum Kawasaki Versys Forum Drag Racing Forum Ducati 899 Panigale Forum
Suzuki V-Strom BMW K1600 Triumph Forum Victory Forums Sportbikes BMW NineT Forum
Volusia Forum BMW F800 Forum Triumph 675 Forum MV Agusta Forum HD Street Forum Suzuki GW250 Forum
Yamaha Motorcycles Victory Gunner Forum Honda Vultus Forum HD LiveWire Forum
R1-Forum.com is an independent Yamaha enthusiast website. Content on R1-Forum.com is generated by its users and R1-Forum.com is not in any way affiliated with Yamaha Motor Corporation, U.S.A.