I know exactly what you are talking about. I call every other day and they seem pretty dumb when I ask if they heard anything about arival. I always get the same answer "it is supposed to be here by the end of Feb."They are not aware that other places already have them. Just some young punks that needed a job I guess????
typically, the only person that has a clue what goes on in a dealership is the sales manager or a salesman that is waiting on One himself. I've even called Yamaha and they won't help. The said the dealerships know, which they do, but you have to talk to the right person. You can't always trust your salesman. He is just trying to hang on to you long enough to make a sale.